Agreement to these terms
By creating an account, purchasing a plan, or using BrillSync, you agree to these terms and the Privacy Policy. If you use BrillSync for an organization, you represent that you have authority to accept these terms for that organization. Do not use the service if you do not agree.
Accounts and eligibility
You must provide accurate information, keep login credentials confidential, and promptly report suspected unauthorized access. You are responsible for activity through your account. You must be legally able to enter a contract and be at least 13 years old; users under the age of legal majority must have permission from a parent or guardian.
Your audio and content
You retain ownership of audio and other content you upload. You grant BrillSync and its service providers a limited, non-exclusive license to host, copy, transmit, analyze, transform, and delete that content only as needed to operate, secure, support, and improve the service.
You represent that you own or have all permissions necessary to upload and process the content and to use the resulting light show. You may not upload content that infringes copyrights, privacy, publicity, or other rights, or that is unlawful or malicious.
Generated output and display responsibility
Subject to these terms and payment of applicable fees, you may use the generated FSEQ output for personal or commercial light-show displays. BrillSync does not transfer ownership of third-party music or grant public-performance, synchronization, broadcast, or other music rights.
You are responsible for testing sequence files before public use and for safely configuring controllers, electrical equipment, fixtures, pixels, power supplies, networks, and display software. Generated output may require adjustment for your specific hardware and channel mapping.
Purchases, subscriptions, and cancellation
Prices and plan features are shown at checkout. Taxes may apply. Payments are processed by Stripe. Subscription plans renew automatically at the disclosed interval until cancelled. You may manage available payment, invoice, plan, and cancellation options through the billing portal in your dashboard.
Cancellation stops future renewals but does not normally refund the current billing period. If the service fails to deliver a purchased generation after its retry process, contact support so we can investigate and, where appropriate, rerun the job, credit the account, or issue a refund. Refund rights required by law remain unaffected.
Plan limits and delivery windows
Single Show purchases include one upload. Starter includes five uploads per month. Pro and Creator include unlimited uploads subject to fair use, technical capacity, and these terms. BrillSync may prevent duplicate, abusive, automated, or unusually burdensome use. Delivery availability and secure-link expiration are shown in the dashboard.
Acceptable use
You may not interfere with the service, bypass access controls or plan limits, probe for vulnerabilities without written permission, automate excessive requests, impersonate another person, submit malware, use another customer’s files, reverse engineer protected service components where prohibited, or use BrillSync for unlawful or harmful activity.
Suspension and termination
We may suspend or terminate access for material or repeated violations, fraud, chargebacks, security risk, unlawful activity, or conduct that threatens the service or others. You may stop using BrillSync at any time. Provisions that by their nature should survive termination will remain in effect.
Service availability and disclaimers
BrillSync is provided on an “as is” and “as available” basis to the extent permitted by law. We do not promise uninterrupted availability, perfect synchronization, compatibility with every controller or software version, or that every song will produce the same creative result. We may update, repair, or change the service.
Limitation of liability
To the maximum extent permitted by law, BrillSync will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption. BrillSync’s aggregate liability for a claim will not exceed the amount you paid to BrillSync during the twelve months before the event giving rise to the claim. Some jurisdictions do not allow every limitation, so applicable rights may vary.
Changes
We may update these terms for legal, security, or service changes. Material changes will be posted with a revised effective date and may be communicated through the service or email. Continued use after the effective date means you accept the updated terms.
Contact
Questions about these terms may be sent through the support form or to support@brillsync.com.